Secure Quality Involvement (SeQuIn) Tool

The SeQuIn Tool has been developed by the Involvement Network over a number of years, and originated from a desire to be able to review and measure involvement structures and processes within services. This was developed collaboratively with service users, staff and commissioners at a variety of meetings, focus groups and service input. It incorporates the old Commissioning for Quality and Innovation (CQUIN) areas.

We were lucky enough to secure some additional funding from In Mind Waterloo Manor to enable us to develop the tool into an accessible format, as well as to get some input from the University of Central Lancashire (UCLAN) who have had input into the development of the Tool and will also be helping with the promotion of it.

The tool was piloted by the majority of services in the Involvement Network which allowed for further refining and development in to the Tool that we have now!

The Quality Network LSU and MSU standards have been incorporated where appropriate to ensure that it is as comprehensive as possible and compliments these standards.

The tool is designed to evidence how a service is performing in key areas of Involvement, and that if scoring high in these key areas then this shows that the service is an effective one.

History of CQUIN’s and the Tool

Some of the areas are old Commissioning for Quality and Innovation (CQUIN) standards, as it was felt by many that it is important not to lose emphasis from good practice that developed as a result of these CQUIN areas. Many of these CQUIN areas were service user driven and some developed locally within the Yorkshire and Humber Involvement Strategy Group. They were developed locally so that people would take involvement seriously as a key quality improvement method and that it would motivate people to stay involved and give a clear message about how involvement was and is valued. It was identified that focus can move quickly onto new developments, and although reporting may still continue; experientially it was felt that there was a need to consolidate and keep developing old areas and further share best practice that has developed from them. The tool has been developed in close consultation with service users and staff and while many of the standards have come from the CQUIN’s, the wording and the majority of the standards themselves are service user defined. They have all been consulted on with service users and staff. The tool is to be owned and used by service users and staff for service improvement, and as a measure of quality

Using the SeQuIn Tool

The tool is intended as a baseline to capture good practice as well as areas for possible development. There are 12 areas, and each area will be allocated for each month of the year. The schedule is set out in the log in area. This will allow all services to share data and Benchmark against themselves and others in a variety of ways.

The Tool is designed to be used in an inclusive and collaborative way, and should always be completed with involvement from both service users and staff to gain a holistic and whole service viewpoint on the different areas.  In order to make this as accessible to everyone as possible there are 2 versions of the standards available – a version that can be edited to capture your evidence and scoring, and a more accessible version developed with Widgits that can be used with service users if required.

Ways in which the SeQuIn Tool can be completed

All ways must be collaborative, as some standards are service user specific and others service specific, so in order to be able to complete the tool both service user and staff views are required.

  1. It can be completed by self-assessment. This would be done with nominated individuals; both service users and staff, taking a lead to complete this.
  2. The Involvement Group or equivalent can take a lead on assessing the SeQuIn Tool from a service user perspective, supported by staff. This may be done on a ward level if wards within a service are very different – however the data input would be an average of the ward scores to give an overall hospital score.
  3. Peer review. You may decide that an external eye would be useful. In this case the Yorkshire and Humber Involvement Leads and other members of the Yorkshire and Humber Network may work with service users and staff within your service to complete the tool

Please click on this link for more detailed instructions and the schedule for the year… Link for SeQuIn Tool Instructions and Schedule